Support Center
Training Office Hours
Twenty-minute blocks scheduled with an OrthoFi Trainer for general questions about software usage, new product functionality, or best practices for your partnership. Available to all active OrthoFi practices.
Click Here to Reserve Your Session
ADDITIONAL TRAINING REQUESTS
For new practice staff member training or active practices looking for a more in-depth training session, please visit our Additional Training page.
HelpFul Job Aids
Download and print step-by-step job aid PDFs
FORMS & EXAMS
PATIENT & DASHBOARD MANAGEMENT
Insurance Management
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How to Request a Re-check (Video)
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Pre-Authorization Process (Video)
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How to Flag a Claim for Follow Up (Video)
Practice Management
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Contract Adjustment Reasons Guide
General Information
Practice Management Software Integrations
Dolphin
Cloud 9
Ortho2 Edge
NEXHEALTH
OrthoFi University
Do you have a new staff member that needs Interactive self-paced training in the OrthoFi Software? Programs are now available in OrthoFi University.
To register new staff for access to OrthoFi University please CLICK HERE
Please allow up to 2 business days for new staff to be added to OrthoFi University.
gENERAL tRAINING